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Resume Writing Tools

Here are several resources that can help you in preparing your résumé. They are drawn from the training materials that we use in our free Résumé Writing Workshops, which are held monthly at various locations throughout the Louisville area.  Included is a "how to" guide for writing an effective résumé, a résumé worksheet, two types of sample résumés that you can use as models for your own résumé, a guide to writing an effective cover letter, and some résumé proof-reading tips. You may want to search our links page for résumé-oriented web sites where you can find other useful information.

Résumé Guide

Many résumé books and job search "experts" tell you that a good résumé is important. A well-done résumé will help you get an interview over others whose résumés are not as good.

While it is true that a poorly done résumé can get you screened out, a résumé alone is not the only tool for getting an interview. The best way to get an interview is through direct contact with people. Most people find their jobs through one of two techniques: leads from people they know or by making direct contacts with employers.

While a résumé is not the only tool to get you a job, there are still some reasons you need one. First, employers expect you to have one. And, two, a good résumé will help you present what you have to offer an employer.

Employers use résumés to find out about your credentials and experience. Covering these details in an interview is not always the best use of that valuable time. A well-written résumé also forces you to summarize the highlights of your experience. When you’ve done this, you are better able to talk about yourself during the interview.

What A Résumé Can Do

  1. State your career objective in a positive way.
  2. Realistically outline your career objective, supported by past experiences and accomplishments.
  3. Highlights your qualifications to support your objective.
  4. Provides proof of qualifications and achievements.
  5. States where you gained those achievements and experiences, by way of your career history.
  6. Highlights your skills, abilities and experiences, underscoring why you are a good candidate for a position.
  7. Attracts the attention of employers.
  8. Gets you in the door for interviews.
  9. Organizes your thinking and guides your interviews.

 

Before You Write

Before you start writing this all-important document, take some time to pull together some documents you may already have at your disposal. Some materials that can help the process go somewhat smoother are:

 

Tips on Writing an Effective Résumé

There are no firm rules for writing a good résumé, only opinions. Every résumé can be different. There are however, some tips that are important in writing any résumé.

Write It Yourself

Look at the sample résumés and résumés of family and friends, but don’t use their content in your own résumé. If you do, your résumé will sound like someone else. Many employers will know if you didn’t write it yourself.

Make Every Word Count

Most résumés should be limited to one or two pages, depending on your experience. After you have written a first draft, edit it at least two more times. If a word or phase does not support your ability to do the job, cut it. Short is often better.

Make It Error Free

Just one error on your résumé can create a negative impression. That could be enough to get you screened out. So ask someone else to check your résumé for grammar and spelling errors or mistakes. Check each word again before you have your résumé printed. You just can’t be too careful.

Make It Look Good

Have your résumé done on a computer and reproduced on good quality paper and ink. Choose white, ivory or gray standard 8.5" x 11" paper. Keep a 1" margin on all four sides of the page. Double space between each section and single space within sections.

Avoid fancy type such as outline, shadows, script or other difficult-to-read styles. Use Bold, Underline or CAPITALIZED section headings to make them stand out. Use bullet or dot points (ş) or an asterisk (*) at the beginning of each entry to separate one item from another and to guide the reader’s eye into the sentence. The best fonts to use are Times Roman, Arial or Courier. Do not use a font, or point, size smaller than 10 point as it is very difficult to read.

Appearance, as you know, can make a lasting impression (see the sample résumés).

Stress Your Accomplishments

A résumé is no place to be humble. Emphasize what you have done and the results. Quantify and/or qualify your accomplishments as much as possible.

Be Specific

Give specific facts and numbers to support your accomplishments. Instead of saying you are good with people, say "I supervised and trained five staff and increased their productivity by 30%." Numbers do make a difference!

Don’t Delay

Don’t delay your job search while working on a better résumé. Many job seekers say they are still improving their résumé when they should be out looking for a job. A better approach is to do a simple, error-free résumé at first. Then actively look for a job. You can always work on a better version at night and on weekends when you may not be able to conduct your job search.

Keep It Lively

Keep it short and simple (KISS). Use action verbs and short sentences (12 words or less). Do not write in paragraphs. Keep it interesting. Be positive and enthusiastic. And, be honest, don’t exaggerate or lie. Finally, continue to support your objective.

 

The Three Basic Types of Résumés

Résumé styles vary. The two most common types are chronological and skills or functional résumés. We will cover both types of résumés and you will be given samples of each. There is a third type of résumé, the combination résumé. This résumé combines parts of both the chronological and skills résumé.

Each of the résumé styles has advantages and disadvantages. The best type of résumé for you will depend on your situation. Let’s look at each type of résumé and their advantages.

Click here for sample résumés.

The Chronological Résumé

This is the most popular style of résumé. "Chronology" refers to time. A chronological résumé begins with your most recent work or experiences and moves back in time.

Advantages and Disadvantages

One big advantage is that this is the simplest and quickest résumé style to write. Many employers want to know details about where you have worked in the past, including dates of employment. This is a good résumé style to use if you have a good work history in jobs similar to those you want now.

A chronological résumé may display your weaknesses. It will quickly show an employer things like gaps in employment, frequent job changes, lack of work experience related to your job objective, recent graduation and other potential problems. If you have one or more of these situations, a traditional chronological résumé may not be best for you.

However, a chronological résumé is simple and quick to do. For this reason, you should complete a simple chronological résumé before making a "better" one. You might even be able to get a job offer before you finish your improved version.

The Skills or Functional Résumé

In this format, your experience is organized under key skills. A well-done skills résumé emphasizes skills that your job objective requires. These should also be the same skills that you are good at and want to use!

Advantages and Disadvantages

A skills résumé allows you to present accomplishments from all your life experiences. It is a good format when you need to "hide" problems that a chronological résumé might show. A well-written skills résumé presents your strengths and avoids showing your weaknesses. For example, it can hide limited paid work experience, gaps in your job history and little or no paid work experience in the field you want to get into now.

Because a skills résumé can hide details that can be used to screen people out, some employers don’t like them. Skills résumés can also be much harder to write than a chronological résumé.

The Combination Résumé

A combination résumé includes elements of both the chronological and skills formats. This is a good type of résumé to use if you have a reasonably good work history, but want the advantages that a skills résumé has. For example, you may want to emphasize certain skills you have or include other life experiences besides work to support your skills.

The Nuts and Bolts of a Résumé

Below are the categories you can use in your résumé regardless of the résumé format you choose. However, while you need to complete all of the areas, based on your situation, you may decide to leave some of the information out. In addition, based on your situation, you may also decide to use a different order than presented in below.

Heading

Tell the employer where they can reach you. At the top center of the page, type your name. Put the name on your résumé with which you want to be identified. For instance, if your name was John Michael Jones but you were known as Mike Jones, that's what you should put on your résumé.  If an employer were to call for a John Jones, a message taker might not recognize the name.

Below your name, type your complete mailing address with zip code, avoiding abbreviations (i.e., Street or Avenue instead of St. or Ave.). If you might move, use a relative’s address or arrange with the post office to forward your mail to your new address.

Below your address, list your telephone number with area code. If a person or machine can’t answer your home phone during the day, give an alternative phone number that can be answered during business hours.

Finally, list your email address, if you have one, below your telephone number.

Objective

If you don’t choose an objective, the employer may not review your résumé. In one short sentence, tell the employer the type of position you are seeking. Using the following formula can make objective writing process very easy:

Position + Environment + Skills = The Perfect Objective

You do not need to put this statement in the form of a sentence; it’s probably better if you don’t use a sentence structure. However, it is helpful and easier to understand if you use descriptors. Consider the following:

Seeking a full-time position in the banking industry that requires my excellent keyboarding and 10-key skills and a team player.

Using the example above, notice that adding "full-time" helps the reader understand the type of position you are seeking. Some other position descriptors you may use are:

  • Entry-level
  • Management
  • Industry specific (banking, sales, electronics, etc.)
  • Full or part-time

These are just a few suggestions for describing the position so the employer understands the type of position you are seeking.

Next, describe the type of working environment in which you can be most successful. Samples include:

  • Industry specific (hospital, retail, hotel, etc.)
  • Ever-changing
  • Fast paced

These are just a few suggestions for describing the work environment.

In order to list the most appropriate skills in your objective statement, think of your 2-3 greatest strengths that you can benefit the potential employer or the position. Examples of the skills you may list in your objective statement can be found in most classified ads, job descriptions, etc.

Finally, before you put this statement in stone, make sure you can live with any limitations you put on yourself and your career choices. For example, consider the following objective: "Seeking a full-time teller position in a fast paced bank that will utilize my 10-key skills and strong communication skills."

What are the limitations with this objective?

Qualifications Summary

This section should be brief, clear, concise and easy to scan. The summary should show your contributions to past employers, give examples of your talents and personal strengths and basically provide the employer a short list of what you bring to an organization as an employee. You will gain these statements when you complete the Résumé Worksheet (on the next couple of pages). The information you need is found throughout the worksheet, not in just one section. Finally, the summary should be presented in a bullet or dot point fashion (·).

Education

Show that you’re capable of learning. Include any apprentice training, on-the-job training, special workshops, seminars, military training, self-study, high school, vocational school or colleges.

Start with your most recent school or program. On one line give the date of completion, the degree or certificate awarded, the school’s name and the city-state address.

Immediately under each school, list a few of the courses you took which would interest an employer or help you in the job.

Work Experience

First, if you have never worked a day in your life, skip this section and move on. If you do have some work experience – full-time, part-time, casual, civic, volunteer or charitable – put it in your résumé.

Start with your most recent employer. On one line, list the year you started your employment, and the year you left that job (if you’re still employed there, state "present"), your job title, the name of the company, and the company’s city-state address.

Directly under that line, list your greatest accomplishments. Don’t forget to change each job responsibility into an accomplishment following the quantifiable and qualifiedly examples.

Military Service

If you never served in the Armed Forces, skip this section and move on. Under the heading Military Service, give your date of separation, your highest rank and rate, and your branch of service.

On the next lines, enter your security clearance, special assignments, special talents and decorations. List your technical training and on-the-job training under "Education" even if you received the training while in the Armed Forces.

List your job duties under work experience and, as with all jobs listed, change the duties to accomplishments.

Personal

Do not list any personal information. You do not need to explain your age, sex, race, marital status, family size, disabilities or hobbies to anyone since it doesn’t relate to your employment. Do not include this section on your résumé.

References

Do not list any reference contacts on your résumé and it is not necessary to list "References available upon request." Every human resources professional or hiring manager certainly understands that if they ask you for references, you will provide them. These professionals do not need to read the statement on your résumé to know that its appropriate to ask any candidate for references. Besides, this is just wasted space. Use this area for something the employer doesn’t know about you and needs to know.

This doesn’t mean that you do not need references. You do! List your references on a separate sheet of paper. And, before you offer someone’s name as a reference, make sure you have that person’s explicit permission to do so. If possible, give your reference a copy of your résumé.

Click here to advance to the Résumé Worksheet  

RESUMES

Resume Writing Tools
Resume Worksheet
Action Verbs and Phrases
Sample Resumes
Proofreading Tips
Cover Letter Guide

INTERVIEWS

Interviewing Tips
More Interviewing Tips
Salary Negotiation
After the Interview
Sample Thank You Letter
Follow Up Phone Call